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Privacy Policy

We value the trust you place in us. Any personal data you share with us will not be shared with others without your explicit permission. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to any legal process.

This policy explains when and why we collect personal information about people who visit this website,, how we use it, and how we keep it secure.


If you contact MAKE IT HAPPEN with questions about our tours or other services, we will collect your name, email address, and mobile number and your message in order to respond to your request.


To book a tour, you will need to create a MAKE IT HAPPEN account. This requires your name and email address and mobile number. We will only use this information when it’s important to contact you as we prepare for your tour departure. This information is stored in our database and can be accessed by MAKE IT HAPPEN office staff in order to assist you with booking or payment if necessary. We will also share your contact information to our storytellers who are assigned for your tour. They will need this information to coordinate with you before the start of the tour.


At the time of booking, you will also need to provide  payment information such as credit card number or bank transfer details. We NEVER collect any of the client’s financial information, like Credit card details, expiration date etc, as it is collected by the Payment gateway provider under a very secure terminal.


Once you create an account with MAKE IT HAPPEN we will use the data you provide to pass on loyalty and referral benefits.


We will be sharing a TripAdvisor review link via WhatsApp and Email at the end of the tour. If you choose to write a review, you will be required to create a TripAdvisor member account (if you aren’t already a member). At that time, you will have the option to opt into TripAdvisor marketing emails, and, if so, will receive general TripAdvisor email campaigns. Email addresses submitted for Review will not be used for any other purpose and are stored securely.


By signing up or making a purchase on, you consent to subscribing to our newsletter. We will send you information about MAKE IT HAPPEN tours and products, company news and events, and special offers once a month, though occasionally it may be more than that. If you have been on a MAKE IT HAPPEN tour and have not subscribed to our newsletter, we might contact you if we have an upcoming tour or departure that we think might interest you. If you don’t want to receive newsletters, you can click on the link labelled “Unsubscribe” at the bottom of any email newsletter you receive from us.


When you visit our website we record the IP address of the device you are using to access the website in our web server log files, along with details of all requests for pages your browser sends to the server and errors that occur in processing those requests. These records are used as part of our efforts to maintain system security – they allow us to recognize and investigate suspicious access patterns and also debug issues with our applications. When you make a booking we store your IP address on the booking record in our database record and geo-locate it to provide data on where, geographically, our bookings coming from. Web server log files are retained for 100 days before being permanently deleted.


Our site uses cookies to to personalize your website experience by remembering user interface choices to suggest different tours and products to you, to improve our website for visitors and to remember your visit to our website to distribute online advertisements.


MAKE IT HAPPEN uses Google Analytics to measure how visitors interact with, to analyse our website performance and make website changes and improvements based on those data. The information collected by Google Analytics does not reveal your identity or include personally identifying information. The information collected does include the content visitors view, the date and amount of time viewing this content, whether an enquiry or booking was made, location information associated with visitors’ IP address, and from which sources visitors accessed our website.


Information about website traffic might be used with Google Adwords remarketing services and Facebook Advertising services to display MAKE IT HAPPEN product advertisements on other websites and on Facebook, respectively. This could mean that if you search on our site, make an enquiry or download a factsheet, you might see our advertisement on the Google search results page, on a site within the Google Display Network, in your Facebook Newsfeed, or the right-side column of your Facebook Newsfeed. Any data collected will be used in accordance with our own privacy policy and Google’s and Facebook’s own privacy policies. You can set preferences for how these services advertise to you using the Google Ad Preferences and Facebook Advertising Preferences pages, and if you do not wish to receive this type of advertising from us in the future you can opt out of interest-based advertising entirely within those settings.


You have the right to request access to your information for the purpose of correcting your information, changing how your information is used, or erasing your information at any time. Please be aware that certain personal information is required in order to book, purchase, and participate on a MAKE IT HAPPEN tour.


Any form of note-taking, and video or audio recording is not allowed on our tours. We put in a lot of effort to research, script and verify our stories and this is our intellectual property. Please do not copy or reproduce our narratives in any form. If you are a guide, or a travel writer, or a blogger, please get our express written consent before the tour.